Frequently Asked Questions

SkyMedIdent Donation is an initiative designed to make it easier for people to contribute toward healthcare, medical assistance, social welfare and other meaningful charitable causes.

Select the campaign or cause you would like to support, enter your preferred donation amount, provide the required information and complete the payment through the available payment options.

Depending on availability, you may be able to donate using:

• UPI
• Debit cards
• Credit cards
• Net banking
• Other supported online payment methods
• International payment methods, where available

We use established payment service providers and appropriate security measures to help protect donation transactions. Sensitive payment credentials should only be entered through the authorized payment interface.

Where applicable, a digital donation receipt or acknowledgement may be sent to the email address provided during the donation process.

Where the donation system supports anonymous donations, you may choose the applicable option during checkout. Certain information may still be required by payment providers or applicable law.

Your contribution is intended to support the specific campaign or cause selected during the donation process. Where a campaign involves a partner NGO or charitable organization, the campaign information will indicate the intended purpose or beneficiary.

Yes. Where multiple campaigns are available, you can select the specific campaign or cause you wish to support before completing your donation.

If recurring donations are enabled for a particular campaign, you may choose the available recurring frequency during the donation process.

Because donations may be processed immediately, cancellation may not always be possible. If you believe a donation was made incorrectly, contact us as soon as possible.

Contact us with the relevant transaction IDs, dates, amounts and registered email address so the duplicate transaction can be reviewed.

Donation refunds are handled according to the applicable Donation Refund Policy and the circumstances of the transaction.

Tax treatment depends on the legal status of the recipient organization and applicable Indian tax laws. A donation made through the platform does not automatically qualify for a tax deduction.

We do not sell or rent donor information for independent marketing purposes. Information may be shared with payment processors, service providers, partner organizations or authorities where necessary and legally permitted.

We use reasonable technical and organizational measures to protect personal information. However, no online system can guarantee absolute security.

International donations may be available depending on the payment methods, campaign, applicable regulations and eligibility of the recipient organization.

Yes, businesses and organizations may be able to contribute, subject to applicable payment, accounting, tax and legal requirements.

You can help by sharing campaigns with friends, family, colleagues or social networks and helping raise awareness about the cause.

Contact SkyMedIdent through the official contact details provided on our website. When contacting us about a transaction, include your transaction or reference ID where available.

Organizations interested in collaborating with SkyMedIdent can contact our team with their organization details, registration information, proposed cause and partnership requirements. Potential partnerships may be subject to verification and applicable legal requirements.