Privacy Policy

1. Information We Collect

Personal Information

• Full name
• Email address
• Mobile number
• Billing or communication address
• City, state and country
• PAN or other tax information where required
• Information provided while contacting us

Donation Information

• Donation amount
• Campaign selected
• Donation date and time
• Transaction or reference ID
• Donation frequency
• Receipt information

Payment Information

Payments may be processed through third-party payment gateways such as Razorpay, Cashfree, banks, card networks, UPI providers, or other authorized payment service providers.

2. How We Use Your Information

We may use collected information to:

• Process and verify donations
• Generate donation receipts
• Send transaction confirmations
• Communicate regarding your donation
• Respond to donor enquiries
• Provide campaign-related information
• Prevent fraud and unauthorized transactions
• Maintain accounting and transaction records
• Comply with applicable legal requirements
• Improve our website and donation experience
• Maintain website security

3. Donation Receipts

If you provide your name, email address, address, PAN, or other information for receipt or tax-document purposes, we may use that information to generate and deliver the relevant documentation.

The information required may depend on the recipient organization and applicable legal requirements.

4. Information Sharing

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share relevant information with:

• Payment gateways and payment processors
• Banks and financial institutions
• Partner NGOs or charitable organizations
• Hosting, technology, email and security providers
• Professional advisers where reasonably necessary
• Government authorities or regulators when legally required
• Law-enforcement authorities where required by applicable law

We aim to share only information reasonably necessary for the relevant purpose.

5. Partner NGOs and Charitable Organizations

Some donation campaigns may be conducted in collaboration with NGOs, charitable organizations, institutions, or other beneficiaries.

Where necessary to administer a donation or fulfil a campaign purpose, relevant donor information may be shared with the applicable organization.

The privacy practices of such organizations may be governed by their own privacy policies.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand website usage
• Improve website performance
• Protect against fraud
• Analyze website traffic
• Improve user experience

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Analytics

We may use analytics and similar technologies to understand how visitors interact with our website.

This may include:

• Browser type
• Device type
• Operating system
• Pages visited
• Approximate location
• Referring website
• Date and time of visits
• Website interaction information

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and documenting donations
• Maintaining financial and accounting records
• Providing receipts
• Resolving disputes
• Preventing fraud
• Complying with legal requirements
• Enforcing our agreements

10. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion where legally permissible
• Withdraw certain consents
• Ask questions about how your information is processed
• Request information about applicable data-processing practices

11. Children's Privacy

Our donation platform is not intentionally designed to collect personal information from children without appropriate authorization.

If you believe a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites, payment services, NGOs, charitable organizations, social-media platforms, or other services.

SkyMedIdent is not responsible for the privacy practices or content of third-party websites.

13. Marketing Communications

Where legally permitted and where appropriate consent has been obtained, we may send information about campaigns, updates, or SkyMedIdent initiatives.

You may request to stop receiving non-essential marketing communications by using the unsubscribe option in the communication or contacting us.

14. International Data Processing

Some service providers used by SkyMedIdent may process or store information outside India.

Where personal information is transferred or processed internationally, we will take reasonable steps to ensure that such processing is conducted in accordance with applicable legal requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or privacy practices.

The updated version will be published on this page with a revised "Last Updated" date.

16. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact SkyMedIdent through the official contact details provided on our website.